Article Database - Topic: 'Grievances' - Keyword: 'Grievances'

 
Can an employee demand who hears a grievance? Publication date: 19.11.2020
Article database » Grievances » Grievances
You’ve received a formal grievance from one of your employees. At the end of their written complaint, they’ve stated that they want the matter heard by a certain individual. Do they have the right to make this demand?
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How to deal with a collective grievance Publication date: 26.10.2020
Article database » Grievances » Grievances
Several of your employees have got together and submitted a written grievance. Must you meet with each employee individually to discuss their concerns and does the Acas Code of Practice (the Code) apply to collective grievances?
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Q&A - the use of capital letters in e-mails Publication date: 15.01.2019
Article database » Grievances » Grievances
Q&A - the use of capital letters in e-mails..Q. An employee claims that they feel bullied because their line manager often writes to them in capital letters in e-mails. The manager says that they are just reinforcing a point. How should we handle it? A. Unlike face-to-face and telephone communications, e-mail exchanges can easily be misinterpreted...
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How to handle a lengthy written grievance Publication date: 09.10.2018
Article database » Grievances » Grievance procedures
All employees have the statutory right to raise a grievance. If one of your employees exercises this right by presenting you with a written complaint that’s several pages long, how should you handle it?
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A new but repetitive grievance Publication date: 27.02.2018
Article database » Grievances » Grievances
An employee has raised a grievance which is their second in three months. Having read it, you’ve noticed that it simply repeats issues which were settled following their earlier complaint. How should you handle the situation?
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Raised a grievance then resigned Publication date: 29.01.2018
Article database » Grievances » Grievances
You’re currently investigating an employee’s grievance. Although you’ve not yet reached a conclusion, they’ve handed you their resignation. Does that mean you can forget about their grievance now?
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Can I withdraw my grievance please? Publication date: 07.11.2017
Article database » Grievances » Grievance procedures
Every employee has the statutory right to raise a grievance. But what happens if they subsequently inform you that they want to withdraw it? Must you respect their decision or carry on with the process regardless?
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How to document a grievance meeting Publication date: 12.09.2017
Article database » Grievances » Grievance procedures
Whenever an employee raises a grievance, you must arrange a meeting to discuss their complaint. How should the grievance meeting be documented and what else should you always do?
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Grievances: a right to see your investigation notes? Publication date: 15.03.2017
Article database » Grievances » Grievance procedures
An employee recently raised a grievance and is unhappy about how you dealt with it. They now want you to disclose all written documentation relating to your investigation. Must you comply with their request?
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Exit interviews: is this a grievance? Publication date: 29.11.2016
Article database » Grievances » Grievances
Like most employers, you probably conduct exit interviews for departing employees. What if an employee raises a complaint during such an interview. Should you automatically trigger your grievance procedure?
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Last updated: 22.01.2021
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