- : Year 01, issue 06?issue=06&offset=11&volume=01

 
Now wash your hands Publication date: 09.12.2002
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Now wash your hands.. What does the law say about washbasins? Quite a bit as it happens. The Workplace (Health, Safety and Welfare) Regulations, 1992 require that readily accessible, suitable and sufficient washing facilities must be provided. To be suitable, washbasins must be near to toilets, near to changing rooms and have a supply of clean hot and...
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Portable appliance testing (again) Publication date: 09.12.2002
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Portable appliance testing (again).. Don’t be ripped off. Our article in Issue 1 (page 7) has prompted a lot of interest in this subject. But we’ve now heard that some electrical retailers have jumped on the portable appliance testing (PAT) bandwagon. They ring up and offer testing; only to tell you that your kettle or lamp is unsafe. They then...
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Playing it safe Publication date: 09.12.2002
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You operate some workshops and tailor your training to the needs of each new employee. So the amount of safety training varies according to previous knowledge and experience. But in light of new case law, is this enough?
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Home, sweet home? Publication date: 09.12.2002
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Working from home seems very handy. Although you can see cost savings in allowing this, are there any health and safety implications? If so, how should you play it?
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It’s rehabilitation time Publication date: 09.12.2002
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You’ve got an employee on long-term sick with back pain and it’s costing you a fortune in sick pay. As medical opinion now suggests early returns are beneficial, how can you get him back quickly (and safely)?
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The power of comic communication Publication date: 01.07.2002
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Your children are probably eating Tweenies snacks, or perhaps you serve Smurf cake for their birthdays? How can you use comic characters to promote your business?
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Selling in Judo style Publication date: 01.07.2002
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Judokas use the weight of their opponents to bring them down. Top salespeople ask good questions and encourage their customers to tell them why they need the product or service they offer.
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Yippee! Our customer is moving! Publication date: 01.07.2002
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Yippee! Our customer is moving!.. Every month thousands of businesses move premises in the UK. This constitutes an enormous opportunity for your sales staff. Whether you’re selling ceiling systems, office furniture or personal computers, company moves often generate extra turnover. Did you know that you can purchase information on company moves? In...
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Closing your sales letter five times Publication date: 01.07.2002
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Closing an order is never an easy task... certainly not in sales letters. How can you close your sales letters effectively and powerfully?
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“I didn’t say that!” Publication date: 01.07.2002
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A journalist wanted to write an article about an insurance company and its products, so arranged an interview. Great! This would provide the insurer free publicity... but negative publicity, as it turned out. What went wrong?
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